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Insurance Claims Specialist (CONTRACT)
You are a detail-oriented professional with knowledge of property and liability claims who enjoys coordinating with others, resolving issues, and maintaining accurate records.
This position pays: $28-35/hour depending on experience
Location: Rohnert Park, CA
What you will be doing:
- Serve as a primary contact for reporting property and liability losses across owned and managed properties.
- Review incident reports for accuracy and completeness and recommend next steps to the Risk Manager.
- File insurance claims as directed and coordinate claims processing, follow-up, and closure.
- Communicate with insurance brokers, claims adjusters, property managers, and claimants throughout the claims process.
- Coordinate property inspections and ensure invoices and supporting documentation are submitted promptly.
- Assist with temporary housing arrangements for displaced residents, calculate stipends and allowances, and track expenses for insurance reimbursement.
- Track incident reports, insurance claims, and legal matters; identify trends and support recommendations to prevent future losses.
- Support insurance policy audits, payments, renewals, and the distribution of Certificates of Insurance.
- Maintain organized electronic and paper records and download reports from Yardi, MRI, and other systems.
- Partner with the Risk Manager on loss prevention and safety initiatives.
What you bring:
- A high school diploma or GED and two years of related experience.
- Basic knowledge of property and liability insurance claims.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
- Clear written and verbal communication skills and the ability to work independently and collaboratively.
- Ability to read and interpret insurance policies, leases, contracts, and related documents.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, with the ability to learn Teams and project management tools such as Smartsheet.
- Claims department or customer service experience preferred.
- An insurance license, Associate in Claims (AIC), or similar designation is a plus.
- Experience with Yardi, property management, real estate, accounting, finance, or general administration is a plus.
- Availability to work onsite, with flexibility for occasional after-hours or weekend property visits as needed.
To learn more about the workplace culture and the position, please apply!
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