Insurance Claims Specialist

San Rafael, California | Contract | $28.00 - $35.00

October 16, 2026   |   Job ID: 2191243

Job Summary

Insurance Claims Specialist (CONTRACT)

You are a detail-oriented professional with knowledge of property and liability claims who enjoys coordinating with others, resolving issues, and maintaining accurate records.

This position pays: $28-35/hour depending on experience

Location: Rohnert Park, CA

What you will be doing:

  • Serve as a primary contact for reporting property and liability losses across owned and managed properties.
  • Review incident reports for accuracy and completeness and recommend next steps to the Risk Manager.
  • File insurance claims as directed and coordinate claims processing, follow-up, and closure.
  • Communicate with insurance brokers, claims adjusters, property managers, and claimants throughout the claims process.
  • Coordinate property inspections and ensure invoices and supporting documentation are submitted promptly.
  • Assist with temporary housing arrangements for displaced residents, calculate stipends and allowances, and track expenses for insurance reimbursement.
  • Track incident reports, insurance claims, and legal matters; identify trends and support recommendations to prevent future losses.
  • Support insurance policy audits, payments, renewals, and the distribution of Certificates of Insurance.
  • Maintain organized electronic and paper records and download reports from Yardi, MRI, and other systems.
  • Partner with the Risk Manager on loss prevention and safety initiatives.

What you bring:

  • A high school diploma or GED and two years of related experience.
  • Basic knowledge of property and liability insurance claims.
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
  • Clear written and verbal communication skills and the ability to work independently and collaboratively.
  • Ability to read and interpret insurance policies, leases, contracts, and related documents.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, with the ability to learn Teams and project management tools such as Smartsheet.
  • Claims department or customer service experience preferred.
  • An insurance license, Associate in Claims (AIC), or similar designation is a plus.
  • Experience with Yardi, property management, real estate, accounting, finance, or general administration is a plus.
  • Availability to work onsite, with flexibility for occasional after-hours or weekend property visits as needed.

To learn more about the workplace culture and the position, please apply!

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Keith Welch

Sr. Recruiting Manager

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About Us

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Company Description

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.

We are Nelson Connects, and our purpose is your success.   

Pay & Benefits Transparency

Nelson Connects provides compensation ranges for all job postings in accordance with applicable federal, state, and local pay transparency laws. The compensation range listed represents a good faith estimate of base pay at the time of posting for the specific position and work location, or locations where the role may be performed.

Eligible temporary associates may have access to medical, dental, vision, HSA, EAP, life/AD&D, short-term disability, 401(k) retirement plan options, commuter benefits, paid sick leave where mandated, and other state or locally required benefits, subject to eligibility requirements.

Where applicable, postings will describe any additional benefits, paid leave, bonus or incentive opportunities, commissions, and other forms of compensation specific to that position. Actual compensation offered may vary based on skills, experience, worksite location, shift, and other legitimate business factors.

Fair Chance Hiring

Nelson Connects will consider qualified applicants with arrest and conviction records in a manner consistent with applicable federal, state, and local fair chance and ban-the-box laws.

Temporary Assignment Disclosure

For temporary or temporary-to-hire assignments, the job posting will identify the worksite location, anticipated schedule, pay rate or range, nature of the assignment, and other information required under applicable state or local law.

Equal Employment Opportunity & Accommodation

Nelson Connects is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected under applicable law. 

At Nelson Connects, we welcome applicants of all abilities and are committed to ensuring that every aspect of our hiring and interview process is accessible and supportive. If you require a reasonable accommodation to assist in your job search or application process, please contact us at peopleoperations@nelsonconnects.com for assistance.

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