Senior Director of Human Resources

A strategic, people-focused HR leader who will oversee the Human Resources function and lead a team of three. Reporting to the Chief Operating Officer (COO), you will develop and implement HR strategies that support organizational goals, foster employee engagement, and build a high-performing, inclusive workplace. You are committed to the company mission to end homelessness and can translate organizational needs into creative, effective HR solutions.

This position requires onsite work in Berkeley at least three days per week, occasional travel to other Northern California offices, and successful completion of background and credit checks.

What you will be doing:

• Oversee all HR functions, including recruitment, onboarding, employee relations, performance management, compensation, benefits, training, compliance, and HR systems.
• Lead, coach, and develop the HR and Recruitment team, ensuring effective service delivery and achievement of departmental goals.
• Develop strategies for recruitment, retention, onboarding, employee engagement, and professional development aligned with organizational needs.
• Manage employee relations, workplace investigations, performance improvement plans, and separations in partnership with the COO and legal counsel as needed.
• Develop and maintain HR policies, procedures, and programs that promote accountability, inclusion, and a high-performance culture.
• Oversee compensation and benefits programs, including market reviews, renewals, and equitable, cost-effective practices.
• Coach managers on leadership, employee relations, recruitment, retention, and performance management.
• Ensure compliance with applicable employment laws, regulations, and reporting requirements.
• Oversee workers’ compensation, unemployment insurance, leaves, accommodations, personnel records, and HR information systems.
• Partner with the COO on HR budgeting, financial accountability, and special projects.

What you bring:

• Bachelor’s degree required; senior-level HR certification preferred.
• 10+ years of progressive HR experience, including at least five years of leadership and supervisory experience in nonprofit organizations.
• Commitment to serving people experiencing homelessness and advancing solutions to homelessness. CARF-accredited program experience is a plus.
• Experience with HRIS, applicant tracking, performance management, and benefits administration systems.
• Strong strategic thinking, independent judgment, problem-solving, and decision-making skills.
• Excellent written, verbal, interpersonal, and persuasive communication skills, with the ability to build strong community relationships and networks.
• A flexible, solutions-oriented approach and the ability to manage competing priorities, work under pressure, maintain confidentiality, and meet deadlines with minimal supervision.
• A valid California driver’s license, clean driving record, and reliable personal vehicle.