Case Manager

Department: Mental Health & Wellness Services

Location: Sonoma County

Salary: $72k-$77k

 Position Overview

We are seeking a compassionate and motivated Case Manager to join our Coordinated Specialty Care (CSC) program. This role is essential in supporting individuals as they navigate mental health services, community resources, and recovery-focused care.

The Case Manager works closely with individuals, families, and an interdisciplinary clinical team to provide person-centered support, facilitate access to resources, and assist with transitions from inpatient or higher levels of care. This position emphasizes cultural humility, recovery-oriented practice, and community-based engagement.

What You’ll Do

• Support individuals in accessing benefits, financial assistance, housing options, and community resources

• Assist individuals in building life skills, daily routines, and achieving meaningful recovery goals

• Coordinate care and supports with families and community partners, ensuring cultural relevance and accessibility

• Support transition planning for individuals entering or exiting higher levels of care

• Provide education and consultation to individuals, families, and medical professionals

• Collaborate with physicians, social workers, nurses, and clinical staff to support treatment planning

• Complete accurate, timely documentation and maintain required records

• Participate in program planning, goal setting, and quality improvement initiatives

• Attend weekly interdisciplinary team meetings

• Assist with data collection related to service utilization and compliance as needed

• Arrange non-medical transportation (NMT) through Medi-Cal when applicable

• Meet individuals in homes, schools, workplaces, and community settings as part of assertive case management

• Perform other duties as assigned

What We’re Looking For

Required Qualifications

• Bachelor’s degree from an accredited college or university, or equivalent experience

• At least one (1) year of experience providing case management services

• Valid California driver’s license and ability to be insured under organizational policy

• Ability to complete background check, drug screening, and TB test

Preferred Qualifications

• Three (3) years of progressively responsible case management experience

• Two (2) years of experience working with individuals experiencing psychosis

• Experience working with youth and families

Key Skills & Competencies

• Strong interpersonal and communication skills

• Ability to assess needs and collaborate on care planning

• Knowledge of mental health systems, community resources, and California systems of care

• Familiarity with case management models, transition planning, and crisis intervention

• Understanding of federal and state healthcare compliance regulations

• Commitment to confidentiality, cultural humility, and person-centered care