Guest Relations Coordinator – Luxury Winery

Calistoga, California | Full-Time Permanent | $28.00 - $30.00

June 26, 2025   |   Job ID: 2187003

Job Summary

Guest Relations Coordinator – Luxury Winery

Location: Calistoga, CA
Compensation: $28–$30/hour
Schedule: Monday to Friday, 8:00 AM – 5:00 PM

About the Winery

Nestled in Calistoga, our by-appointment-only luxury winery offers guests a curated and intimate experience in a stunning private estate setting. Renowned for producing highly acclaimed wines, we are dedicated to providing world-class hospitality in every interaction.

About the Role

We are seeking a Guest Relations Coordinator for a newly created position that bridges both hospitality and administrative functions. This is a wonderful opportunity for someone who is personable, detail-oriented, and thrives in a refined, guest-facing environment.

Key Responsibilities

  • Coordinate and confirm guest appointments via phone and email
  • Prepare wine information sheets and release materials
  • Manage CRM data, generate FedEx shipping labels, and troubleshoot shipping issues
  • Assist with light social media and digital content efforts
  • Utilize platforms such as eSeller, Microsoft Outlook, Word, and Excel
  • Provide occasional support with tastings, including setup, pouring, and guest interaction

Ideal Candidate

  • Warm, personable, and highly organized
  • Strong background in both hospitality and administrative support
  • Tech-savvy, with experience using CRM or winery-specific platforms

Why Join Us?

If you’re excited about working in a beautiful setting with a small, passionate team and sharing exceptional wines with discerning guests, we’d love to hear from you.

#IND-SRO2

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About Us

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If You’re Looking For A New Opportunity, The Recruiting And Staffing Experts At Nelson Connects Can Help. We Work With Companies Of All Types And Sizes Across All Industries. We Help People Like You Find Exciting Roles With Employers Ranging From Fortune 100, Government, And Nonprofit Organizations To Local Businesses, Industry Leaders, And The Most Agile Start-Ups. The Candidates We Work With Appreciate Our Responsive Approach, Genuine Relationships, And Exceptional Service. With A Commitment To Transparency, Authenticity, And Credibility, We Look Forward To Our Jobs Every Day, And We’re Excited To Help You Find The Job You’ve Been Looking For.

Pay Transparency: Nelson Connects Provides Pay Transparency By Placing Salary Ranges In All Job Postings In Accordance With State And Local Regulations. We Are Committed To Communicating Pay Clearly Throughout The Employment Process.

California Fair Chance Act And Beyond: Qualified Applicants With Criminal Histories Will Be Considered For Employment In Accordance With Applicable Regulations. We Will Consider Qualified Applicants For Employment, Including Those With Criminal Histories, In A Manner Consistent With The Requirements Of Applicable State And Local Laws, Including The City Of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, San Francisco Fair Chance Ordinance, And CA Fair Chance Act.

Temporary Associate Benefits Offered: Weekly Benefits Offered Include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + State Mandated Benefits.

EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.

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