Job Title: Sales and Service Reps

Contract Assignments at Google Fiber via Nelson Connects duration up to 2-years

Objective:

Increase the client’s subscriber base through Retail, Event and Door-to-Door sales. This role will also be responsible for providing an exceptional customer experience and support to all guests who contact and visit the client’s retail location. This position reports to the local FTE Retail Sales Manager.

Top Daily Responsibilities:

• Achieve sales targets by building a lead pipeline through ongoing field interactions and conducting phone and/or email follow up to close sales.
• Staff client’s retail space and work directly with customers to provide; customer service, technical support, and product positioning for sell through
• Perform day to day retail operations including but not limited to; opening and closing procedures and maintaining customer equipment inventoryy
• Schedule and staff customer acquisition events targeting local eligible prospects.
• Travel to neighborhoods in market footprint to engage prospective customers through door-to-door sales
• Leverage client tools and processes to handle customer escalations as needed to ensure customer satisfaction

Requirements:

• High school diploma and 1-2 years of relevant work experience in customer service, retail, marketing, or sales
• General familiarity with Google products and related applications including but not limited to; Documents, Spreadsheets, Presentations, Forms and Gmail service
• Excellent customer service and relationship building skills
• Strong written and verbal communication skills Flexible schedule with good driving record

Physical Job Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

-  Frequently lift and carry up to 25 lbs
- Occasionally lift and carry up to 50lbs
- Continuous hand/eye coordination and fine manipulation

CONTRACT TERMS & PERKS

- You will be a non-exempt, W2 employee of Nelson Connects.
- Nelson Connects will be your employer of record, while you work onsite at Google Fiber, directly with Google Fiber employees on a daily basis.
- Since Nelson Connects will be your employer on record, please take a minute to check out our website https://www.nelsonconnects.com/
- If you qualify for full-time employment via Nelson Connects, we offer health insurance, employee assistance programs, and more!

PLEASE NOTE
Offers to work at Google Fiber via Nelson Connects are contingent upon the successful completion of background and reference checks and require a valid driver’s license and acceptable driving record.