Escrow Assistant

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are continuously building on the company's rich history to define our industry's future, and we can’t wait to work with you.

We are Nelson Connects, and our purpose is your success.

You are an experienced Escrow Assistant seeking to join a reputable firm in the Sonoma County Market.

Our client holds offices throughout the North Bay Area including those to serve clients in the Petaluma, Healdsburg, and Napa. They are a provider of insurance and settlement services to the real estate markets.

Compensation: $52,000 + Bonus

Location: Sonoma County, CA.

What you will be doing:

• Support the Escrow Officer by handling documentation, processing incoming contracts and earnest money, initiating new files, and coordinating services such as home warranties and HOA document requests.
• Analyze title commitments to identify and assist in resolving any outstanding issues. Coordinate payoff requests, communicate with involved parties, and manage the release of liens or other encumbrances.
• Organize and schedule closing appointments, including arrangements for mobile notary services when necessary to ensure smooth and timely closings.
• Prepare all necessary title documents for closing, oversee the funding process, reconcile accounts, process outgoing payments (wires and checks), ensure documents are properly recorded, and compile completed lender packages.
• Act as a main liaison for buyers, sellers, agents, and other stakeholders—delivering clear, timely, and courteous communication throughout the escrow process via phone and email.

What you bring:

• At least one year of hands-on experience supporting escrow transactions in a fast-paced environment.

• Familiarity with industry software
• Brings a friendly, energetic demeanor to the team—someone who lifts others up and helps keep the office positive even during crunch time.
• Strong communicator with excellent written and verbal skills, committed to delivering prompt and thoughtful responses to clients and colleagues.
• Meticulous attention to detail with a focus on quality and accuracy, even when managing tight deadlines or juggling multiple tasks.
• Thrives under pressure—can juggle competing priorities, stay organized, and meet deadlines consistently on a high-volume team.
• Self-starter who takes initiative, follows processes thoroughly, and consistently delivers results without needing close supervision.
• Tech-savvy including occasional social media use.

What you can expect:

We believe that the right job can change a life, and the right talent can transform a company. We value strong connections and a consultative approach with our clients and the talent we represent.

Our process includes:

• A discovery conversation to understand your career goals and ambitions.
• Introductions to key decision-makers for the position if appropriate.
• Guidance and coaching throughout the process and support as you transition into your new position.

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can't wait to work with you.

We are Nelson Connects, and our purpose is your success.

To learn more about the workplace culture and the position, please apply!

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