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CASE MANAGER
Lakeport, CA | $25.99–$32.28/hour
We are seeking a compassionate and highly organized Case Manager to provide housing-related services to families, at-risk adults, and individuals experiencing homelessness through the Bringing Families Home and Home Safe grant programs. This position provides hands-on case management, housing assistance, benefits advocacy, and coordination with internal departments and community agencies.
Key Responsibilities
- Conduct client intake assessments and develop individualized service plans.
- Provide ongoing case management, housing assistance, rental support, and benefits advocacy.
- Help clients locate appropriate housing and work with landlords to secure placements.
- Assist clients with housing applications and supportive services.
- Develop SMART goals to help clients work toward stability and self-sufficiency.
- Coordinate services with internal departments, community organizations, and external agencies.
- Maintain accurate case files, progress notes, and program documentation.
- Track client progress and ensure compliance with grant guidelines and budgets.
- Prepare and submit required grant reports by established deadlines.
- Maintain strict confidentiality, particularly with sensitive cases.
- Participate in team meetings, training, and professional development.
Qualifications
- Associate’s degree in Social Work, Behavioral Science, Social Science, or related field; OR high school diploma with at least two years of relevant case management, housing services, or social services experience.
- Experience providing direct services to clients in a social services environment.
- Strong organizational, communication, documentation, and problem-solving skills.
- Ability to handle confidential and sensitive information professionally.
- Proficiency with Microsoft Office and electronic data/case management systems.
- Valid driver’s license and satisfactory driving record.
- Ability to complete a 40-hour Domestic Violence training course within six months of hire.
- Ability to successfully complete required background check, fingerprinting, and drug screening. Employer observes federal controlled-substance standards, including cannabis.
Compensation
$25.99–$32.28 per hour, depending on applicable experience, skills, and education.
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