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You are a Logistics Coordinator who sets the standard for exceptional service. You understand that every interaction—no matter how fast-paced or high-pressure—is an opportunity to create confidence, trust, and a lasting positive impression. Calm, composed, and solutions-oriented, you remain steady and professional even when conditions are unpredictable and the stakes are high.
In this role, you will collaborate with an elite, highly polished team responsible for coordinating the smooth arrival and departure for high-level VIPs and world-class athletes attending the most watched sporting event on the planet. Precision, discretion, and poise are not optional—they are essential. If you thrive in dynamic environments and take pride in delivering white-glove service under any circumstance, we invite you to be part of history and join the FIFA26 World Cup team.
Location: Dallas
Pay rate: $23/hour
Assignment dates: 6/8/26 – 7/20/26
Shift: Day
What you will do:
- Reporting directly to the Senior Coordinator, Transport Client Services Referees.
- Daily operation of Transport Welcome desk according to procedures and operating plan.
- Providing a welcoming, polite, knowledgeable, and efficient service to all client groups.
- Checking in TMM / IFES of transport service booking and confirming with load zone staff that car is ready and waiting for client at correct load zone.
- Assistance and coordination of dispatching of vehicles.
- Escorting of clients to load zone, facilitating all movements in coordination with client booking system in relation to arrivals & departures (liaison with FWC26’s dispatching service).
- Provision of all accurate transport information concerning client tournament transport services, public transport services (schedules / routes / travel time), taxi service, client general information, distribution of information and directing clients to tourist information/other services as required.
- Assisting clients with any issues.
- Daily reporting as required.
What you bring:
· Fluency in English (additional languages are a strong asset).
· Strong interpersonal and communication skills.
· Ability to work in a fast-paced, client-facing environment.
· Business Professional clothing (Dark suit preferred)
· Organizational skills with attention to detail.
To learn more about the workplace and culture of the team, please apply!
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.
We are Nelson Connects, and our purpose is your success.