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Mortgage Loan Coordinator II
You are a detail-oriented and highly organized mortgage professional with 3–5+ years of experience supporting the front end of the mortgage process. You are hands-on, adaptable, and thrive in a fast-paced environment managing disclosures, compliance timelines, and member communication. You remain calm under pressure, are comfortable with frequent follow-ups and shifting priorities, and bring strong technical knowledge of mortgage operations and loan origination systems.
Location: Napa
This Position Pays: $27–35/hour
Duration: 3–4 Month Contract
Schedule: Full-time, Monday–Friday, 8:30 AM–5:30 PM
What You Will Be Doing:
- Intake and manage new mortgage loan applications through the Loan Fulfillment Center (LFC)
- Serve as a primary point of contact for members, branches, and internal referrals
- Prepare, review, and process initial and revised mortgage disclosures in compliance with TRID and change of circumstance requirements
- Communicate with members regarding loan status, required documentation, and next steps
- Structure loan scenarios aligned with member financial goals and mortgage products
- Review incomplete loan applications and coordinate follow-up actions or adverse actions as needed
- Upload and manage electronic loan documentation in virtual loan files
- Process regulatory notices and maintain compliance timelines
- Monitor department email queues and distribute loan-related documentation
- Support loan processors with pre-closing verifications and administrative tasks
- Cross-sell financial products and services when appropriate
- Assist with pipeline management, process improvement initiatives, and additional departmental support as needed
What You Bring:
- 3–5+ years of mortgage lending or mortgage operations experience
- Strong experience handling mortgage disclosures and compliance requirements
- Working knowledge of TRID regulations, change of circumstance guidelines, and mortgage timelines
- Experience with Loan Origination Systems (LOS); Empower preferred, Encompass, Byte, or Origins accepted
- Strong Excel and computer skills
- Excellent organizational, multitasking, and time-management abilities
- Strong verbal and written communication skills
- Ability to work independently while maintaining confidentiality and professionalism
- Customer-focused mindset with the ability to build rapport and deliver excellent member service
- High school diploma or equivalent required; additional mortgage industry experience preferred
- NMLS registration ability preferred if assigned to designated positions
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.
We are Nelson Connects, and our purpose is your success.
To learn more about our workplace culture and the position, please apply
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