Bus Coordinator

You are a Bus Logistics Coordinator who sets the standard for exceptional service. You understand that every interaction—no matter how fast-paced or high-pressure—is an opportunity to create confidence, trust, and a lasting positive impression. Calm, composed, and solutions-oriented, you remain steady and professional even when conditions are unpredictable and the stakes are high.

In this role, you will collaborate with an elite, highly polished team responsible for coordinating the smooth arrival and departure for high-level VIPs and world-class athletes attending the most watched sporting event on the planet. Precision, discretion, and poise are not optional—they are essential. If you thrive in dynamic environments and take pride in delivering white-glove service under any circumstance, we invite you to be part of history and join the FIFA26 World Cup team.

Location: Miami Florida – Onsite
Pay rate: $25/hr.

What you will do:

• Manage the operational execution for your assigned client group including hotels and stadium transport.
• Develop and maintain SOPs, validate travel plans, and ensure compliance with TMM system standards. Execute the vehicle dispatch plan in accordance with TMM allocations.
• On match days, takes full responsibility for on
  • ground logistics
  • guest coordination
  • service delivery excellence
• Oversee transport operations for your client group, ensuring precise execution of SOPs, route validation, and driver scheduling.
• Ensure correct VAPPs, fleet IDs, and vehicle readiness for each assignment.
• Provide direct supervision of match-day movements, ensuring punctuality and adherence to competition protocols.
• Coordinate shuttle transport services, developing SOPs, validating routes, and optimizing driver schedules for efficient movement of designated groups.
• Ensure TMM compliance, vehicle readiness, and proper client-facing presentation.
• On match days, manages live operations, troubleshooting, and service optimization in real-time.
• Manage key inventory, monitor driver shifts, and ensure operational readiness.
• Maintain constant communication with drivers and supervisors to adjust schedules as needed for service continuity.

What you bring:

• Must speak English fluently and other languages are a bonus.
• Experience working with Bus and Fleet logistics.
• A passion for outstanding customer, partner, and colleague service.

To learn more about the workplace and culture of the team, please apply!

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.

We are Nelson Connects, and our purpose is your success.

 

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