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Case Manager
Department: Mental Health & Wellness Services
Location: Sonoma County
Salary: $72k-$77k
Position Overview
We are seeking a compassionate and motivated Case Manager to join our Coordinated Specialty Care (CSC) program. This role is essential in supporting individuals as they navigate mental health services, community resources, and recovery-focused care.
The Case Manager works closely with individuals, families, and an interdisciplinary clinical team to provide person-centered support, facilitate access to resources, and assist with transitions from inpatient or higher levels of care. This position emphasizes cultural humility, recovery-oriented practice, and community-based engagement.
What You’ll Do
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Support individuals in accessing benefits, financial assistance, housing options, and community resources
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Assist individuals in building life skills, daily routines, and achieving meaningful recovery goals
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Coordinate care and supports with families and community partners, ensuring cultural relevance and accessibility
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Support transition planning for individuals entering or exiting higher levels of care
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Provide education and consultation to individuals, families, and medical professionals
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Collaborate with physicians, social workers, nurses, and clinical staff to support treatment planning
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Complete accurate, timely documentation and maintain required records
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Participate in program planning, goal setting, and quality improvement initiatives
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Attend weekly interdisciplinary team meetings
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Assist with data collection related to service utilization and compliance as needed
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Arrange non-medical transportation (NMT) through Medi-Cal when applicable
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Meet individuals in homes, schools, workplaces, and community settings as part of assertive case management
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Perform other duties as assigned
What We’re Looking For
Required Qualifications
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Bachelor’s degree from an accredited college or university, or equivalent experience
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At least one (1) year of experience providing case management services
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Valid California driver’s license and ability to be insured under organizational policy
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Ability to complete background check, drug screening, and TB test
Preferred Qualifications
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Three (3) years of progressively responsible case management experience
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Two (2) years of experience working with individuals experiencing psychosis
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Experience working with youth and families
Key Skills & Competencies
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Strong interpersonal and communication skills
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Ability to assess needs and collaborate on care planning
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Knowledge of mental health systems, community resources, and California systems of care
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Familiarity with case management models, transition planning, and crisis intervention
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Understanding of federal and state healthcare compliance regulations
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Commitment to confidentiality, cultural humility, and person-centered care