Assistant General Manager

Assistant General Manager

You are a are passionate about making a positive impact through exceptional customer service and are a reliable team player who can support the day-to-day operations of a supportive housing property. You are comfortable taking initiative and providing leadership when the General Manager is absent, detail-oriented, organized, and committed to creating a safe, welcoming environment for tenants and staff.

Location: San Francisco, Mission (Full Time Onsite)

TEMP TO HIRE

This Position Pays: $26-$28/hr

What you will be doing:

• Assist the General Manager in managing daily property operations.

• Perform administrative duties including tenant communications, rent processing, bookkeeping, and reporting.

• Provide front desk coverage and schedule desk clerks as needed.

• Represent the General Manager in their absence, approving site expenses, coordinating payroll, and managing emergent issues.

• Ensure high standards of customer service, cleanliness, and safety.

• Participate in staff meetings, trainings, and on-call emergency coverage.

• Support tenant engagement, coordinate community activities, and maintain accurate records of building operations.

What you bring:

• Minimum of 1 year of experience in customer service, administrative support, or property management.

• Ability to communicate effectively in English; Spanish is a plus.

• Proficiency with Microsoft Office; familiarity with Salesforce is a plus.

• Strong organizational, multitasking, and problem-solving skills.

• Ability to work in a fast-paced environment and respond calmly in crises.

• Must have experience in working with the most vulnerable population.