Customer Service Lead
Petaluma, California | Contract | $20.00 - $22.00
October 2, 2024 | Job ID: 2184268
Job Summary
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Customer Service Lead (Contract)
You are a passionate customer service advocate who thrives in fast-paced environments and enjoys connecting with customers. You excel in providing exceptional support and ensuring a seamless experience for every caller.
This position pays: $20-$22
Location: Petaluma, Ca
What you will be doing:
- Managing a high volume of inbound phone calls with enthusiasm and professionalism.
- Taking and inputting customer orders while delivering attentive service.
- Navigating the JDE system with ease (training will be provided).
- Ensuring accuracy through diligent data entry.
- Reaching out to existing customers to provide updates and check on order statuses—no cold calling involved!
What you bring:
- A background in customer service, ideally within the food service industry (experience in a deli with meats and cheeses is beneficial but not essential).
- Strong data entry skills paired with a detail-oriented approach.
- A flexible schedule: Monday-Thursday 8:00 AM – 4:30 PM; Friday 7:30 AM – 4:00 PM (enjoy early dismissal on Fridays!).
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.
We are Nelson Connects, and our purpose is your success.
To learn more about our workplace culture and the position, please apply!
#pando
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Madilynn Sepp
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About Us
If You’re Looking For A New Opportunity, The Recruiting And Staffing Experts At Nelson Connects Can Help. We Work With Companies Of All Types And Sizes Across All Industries. We Help People Like You Find Exciting Roles With Employers Ranging From Fortune 100, Government, And Nonprofit Organizations To Local Businesses, Industry Leaders, And The Most Agile Start-Ups. The Candidates We Work With Appreciate Our Responsive Approach, Genuine Relationships, And Exceptional Service. With A Commitment To Transparency, Authenticity, And Credibility, We Look Forward To Our Jobs Every Day, And We’re Excited To Help You Find The Job You’ve Been Looking For.
Pay Transparency: Nelson Connects Provides Pay Transparency By Placing Salary Ranges In All Job Postings In Accordance With State And Local Regulations. We Are Committed To Communicating Pay Clearly Throughout The Employment Process.
California Fair Chance Act And Beyond: Qualified Applicants With Criminal Histories Will Be Considered For Employment In Accordance With Applicable Regulations. We Will Consider Qualified Applicants For Employment, Including Those With Criminal Histories, In A Manner Consistent With The Requirements Of Applicable State And Local Laws, Including The City Of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, San Francisco Fair Chance Ordinance, And CA Fair Chance Act.
Temporary Associate Benefits Offered: Weekly Benefits Offered Include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + State Mandated Benefits.
EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.
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